Shipments and returns

 

In France, parcel are generally sent within 2 in 3 days after reception of your payment (5 in 7 days for Overseas). The standard way for the shipment is Colissimo Expert, delivered with signature.

For others countries you have the choice between Colissimo Expert, delivered with signature, within 3 in 8 days according to the country of destination, and Fedex who delivers you faster, from 1 to 4 days according to countries.

Whatever is the chosen way of shipment, we shall supply you as soon as possible a link which will allow you to follow on-line the delivery of your parcel.

 

Shipment charges, which include the packaging and handling, are indicated in the summary of the order and are chargeable to the buyer. The buyer whose delivery address is situated in metropolitan France has the possibility, if he wishes it, to be handed with own hands the object in the salesman office. In that case, no shipment charge will be due by the buyer.

 

The large-dimension or particularly fragile objects requiring  a specialized carrier will have to be the object of a quotation request by the buyer. The transaction  will be effective only after acceptance of the shipment quotation submited by the salesman and the payment by the buyer of the completeness of the order, shipment cost included.

 

Parcels are oversized and protected, and objects are packed with a particular care. Objects travel at your own risk. You have to check during the delivery that the goods are in a condition in compliance with the description which was made on the site. In case the object is damaged,you have to make any reserves with the carrier and return the object in two working days following the delivery. Beyond this deadline, no complaint can be accepted.

 

In case of valuable objects, and on proposition of the salesman, an insurance covering the risks of loss or damage can be signed with the carrier. The cost of this optional insurance is chargeable to the buyer.


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